Written by Lt. Alex Fulton
The Coast Guard is currently completing the most significant change to our pay system in nearly three decades. This major software upgrade constitutes a transition from the outdated Joint Uniform Military Pay System, or JUMPS, to Direct Access’s payroll engine, commonly known as “Global Pay”. This transition is in process and is the reason Direct Access is currently unavailable. The upgrade will be completed at 7 a.m., eastern standard time, Jan. 5, 2015.
So why is this important? Well, it affects a lot of people including active duty members, reservists, Coast Guard civilians, and retirees. It will directly affect anyone who interacts with Direct Access!
There are a few keys to a successful transition that we depend on you for!
First, the first pay check you will receive from Global Pay will be dated Jan. 15, 2015. The paycheck will be viewable in Direct Access beginning Jan. 13, 2015. Starting on that date, ensure this paycheck is closely checked to identify any pay or leave discrepancies. Remember to account for changes to the 2015 Pay Table and changes in your BAS as well as potential changes to your BAH.
Second, upon identifying any issues with pay or leave, address these and any questions to your Administrative Yeoman or Servicing Personnel Office. Do not bring these issues directly to the Pay and Personnel Center, or PPC. This will inundate the group already concentrating on working to ensure a smooth transition to Global Pay as the system comes online. Be assured that your questions and concerns will be addressed and if necessary, routed to the appropriate authority to get you resolution as quickly as possible.
Third, if you identify a lag in Direct Access upon signing in during the first weeks of January, please log out and try again at a different time. We anticipate high traffic volume when it is brought back online and this is bound to have a noticeable impact on the performance of the system initially.
We are depending on your help to make this monumental system transition a success. Please spread the word to your shipmates, colleagues, peers and subordinates alike.
Thanks for your patience and support!
For more information, please visit the PPC website.